Order Processor

Order Processor

Location: Stone
Salary: £25,000 per annum
Hours: Monday - Friday, 9:00am - 5:00pm

The Opportunity

An exciting opportunity has arisen for an organised and detail-oriented Order Processor to join a well-established and growing business based in Stone.

This role is ideal for someone with previous experience in order processing, administration, and coordinating logistics who enjoys working in a fast-paced environment. You will play a key role in ensuring customer orders are processed accurately, deliveries are arranged efficiently, and excellent customer service is maintained at all times.

Key Responsibilities

• Review and process customer orders, ensuring all information is accurate and complete
• Verify order details and special instructions, including supplying accurate credit limit information internally
• Input order information onto internal systems and external haulier portals
• Coordinate with warehouses, transport providers, and other external partners to ensure smooth order fulfilment
• Monitor and track orders, providing customers with timely updates
• Resolve order-related queries and issues efficiently
• Maintain accurate stock records and inventory information
• Liaise with customers regarding order status and provide excellent customer service
• Ensure all documentation and records are maintained accurately and up to date

About You

To be successful in this role, you will have:

• Previous experience within order processing, office administration, or transport coordination
• Strong organisational skills and excellent attention to detail
• High standards of written communication and grammar
• Confidence using computer systems, ideally including Sage
• Excellent communication and interpersonal skills
• The ability to manage multiple tasks and prioritise workload effectively
• A proactive and problem-solving approach to work

If you are interested in this position please apply directly or email your CV over to (url removed) You can also call Maria on (phone number removed)

INDCOM