Job Description
Scheduling Manager
East London
Office based
Monday - Friday
Paying up to 38K based on experience
Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts.
This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients.
The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts.
The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand.
About You
To succeed as a Repairs Scheduling Manager, you will demonstrate:
Experience managing a scheduling, planning or resource coordination function.
Experience within social housing repairs, maintenance, facilities management or field service environments.
Understanding of reactive repairs and maintenance operations.
Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms).
Experience managing or supervising scheduling teams.
Strong IT skills, including Microsoft Office / Office 365.